Interpersonal Skills: What They Are and How to Improve Them
With technology taking more of a central role in our lives, it's easy to forget the importance of face-to-face interactions. Whether you're trying to land a job, build relationships or simply make small talk, interpersonal skills are essential for success.
But what exactly are interpersonal skills? And how can you improve them?
- What are interpersonal skills?
- Interpersonal skills definition
- Types of interpersonal skills
- The benefits of good interpersonal skills
- How to improve your social skills
In this article, we'll cover:
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What are interpersonal skills?
Interpersonal skills are the abilities we use to interact with others. They encompass everything from communication and active listening to empathy and emotional intelligence.
We use these skills in all areas of our lives, whether we're interacting with our boss at work, trying to make new friends or simply dealing with the day-to-day stresses of life.
Interpersonal skills definition
The Cambridge Dictionary defines interpersonal skills as "the abilities that are required to interact effectively with other people."
In other words, social skills are the tools we use to manage our relationships with others. They help us communicate, connect and build rapport. They also allow us to resolve conflicts, give and receive feedback and navigate difficult conversations.
Types of interpersonal skills
There are many different types of social skills. Here are some of the most important:
Communication Skills
Communication is at the heart of all human interaction. It's how we express our thoughts, feelings and needs, and it's how we understand others. Good communication involves both speaking and listening effectively.
When communicating with others, it's important to be clear, concise and respectful. You should also strive to maintain eye contact, use appropriate body language and avoid interrupting or talking over others.
Active Listening Skills
Active listening is a type of communication in which you not only hear what the other person is saying but also attempt to understand their point of view. This involves paying attention, asking questions and paraphrasing what the other person has said to ensure that you're understanding them correctly.
Being a good active listener can help you build stronger relationships, resolve conflicts more effectively and show empathy towards others. It's an essential skill for both personal and professional interactions.
Empathy Skills
Empathy is the ability to understand how another person is feeling and share in their emotions. It's an important skill for building strong relationships as it allows us to connect with others on a deeper level by putting ourselves in their shoes and seeing things from their perspective.
Showing empathy can also make people feel valued and understood, which can lead to improved cooperation between individuals or groups. In some cases, it can even help diffuse tense situations or calm down someone who is upset or angry.
The benefits of good interpersonal skills
There are many benefits of having strong interpersonal skills. Here are some of the most important:
Improved Relationships
One of the most obvious benefits of having good interpersonal skills is that it can help you build and maintain strong relationships with others. Whether you're trying to make new friends, grow your professional network or simply strengthen your bond with family and loved ones, good interpersonal skills will give you a major advantage.
People who are skilled at interacting with others tend to be more likable, more trustworthy and more likely to elicit cooperation from those around them. They're also better equipped to resolve conflicts and navigate difficult conversations.
Enhanced Communication
Good social skills can also help you communicate more effectively. When you're able to understand and relate to others, it's easier to get your point across without coming across as confrontational or abrasive. You're also more likely to be able to build rapport and establish trust, both of which are essential for productive communication.
Greater Job Opportunities
In today's job market, social skills are more important than ever. With so many people competing for the same positions, employers are increasingly looking for candidates who have the ability to work well with others. After all, no one wants to hire someone who's going to stir up drama or cause conflict in the workplace.
Being able to demonstrate strong interpersonal skills can give you a major leg up on the competition and increase your chances of landing the job you want.
Strong interpersonal skills are like technology
A good analogy to strong social skills is technology. Like software, social skills put the business of getting along with people on autopilot. Today, people rarely make invoices or make paystubs manually - we rely on applications to do tedious work like this for us. And the same is true for interpersonal skills: instead of having to think about the hundreds of tiny parts of a social interaction, having a strong foundation lets you automate relationship building and create a happier life.
In closing
social skills are the abilities we use to interact with others. They encompass everything from communication and active listening to empathy and emotional intelligence.
We use these skills in all areas of our lives, whether we're interacting with our boss at work, trying to make new friends or simply dealing with the day-to-day stresses of life.
Want better interpersonal skills? Follow the tips & techniques in our guide to maximize your odds of success!